Business Systems Technician (Hoogeveen)

The role

As a Centre of Excellence (CoE) Defense applications Technician, you will act as a skilled and knowledgeable team member whose role is to provide the business support and deliver best practices around the development and configuration of applications and solutions in line with the business requirements for Defense at the Hoogeveen/Papendrecht sites.
Working as a member of the support team in Hoogeveen, the Application Technician will play a role in provisioning ‘build’ and ‘run’ to continuously improve and support their designated application area in use in Hoogeveen within the agreed SLA. The role will connect technical application administration for Hoogeveen in a wider perspective together with the global CoE’s.
Focus area is Time & Attendance, Acces management and Non conformance management.
The Application Technician forms part of the wider local support and wider IT applications team, an integral part of the global IT organisation. You will be a trusted partner to the business in providing technically automation oriented applications and solutions in line with the IT operating model, working alongside the IT manager, project management office, security and IT operations teams.

What do you do?

• Works as part of a local team of subject matter experts to deliver support within agreed SLAs;
• Works alongside the other global IT functions (including IT operations, security, project management office and IT business partners) to support the delivery of the IT strategy in line with the IT operating model;
• Ensures the business/function are aware of the latest capabilities and drive standard application best practice;
• Ensures IT security requirements are observed and designed into future demand/requirements;
• Provides structured training for business/function(s) for maximum effectiveness;
• Performs other related duties as assigned by management/team leaders;
• Supports the implementation of global IT standards;
• Application lifecycle management;
• Be a trusted partner to the business in providing fit for purpose applications and solutions;
• Supports annual IT budget;
• Be aware of the latest capabilities and drive the use of standard tools and processes in the system arena;
• Liaising with external parties (e.g. consultants, software vendors, auditors etc.) where required;
• Troubleshoot and provide fixes and enhancements to existing solutions;
• Provide technical development and implementation expertise and recommendations in assessing business requirements. Participate in design decisions incorporating global IT standards and industry best practice;
• Prepare test cases and strategies for unit and integration testing before solution launch;
• Supports change request process during implementation performing an impact assessment where required, and collaborate on compliance monitoring post-implementation (plan-do-check-act);
• Supports integration design, development, and implementation efforts between the on site systems and global business applications;
• Assist in determining time and cost estimates for assigned projects;
• Ensure the integrity and availability of applications and solutions across the application portfolio;
• Documenting processes and procedures (and maintaining them).

What do you need?

• Strong affinity with IT;
• Real world and current experience working with manufacturing and/or business systems;
• Ability to work on multiple projects simultaneously;
• Strong problem solving skills;
• Experience developing or supporting systems and processes;
• Good written and oral communication skills in the English language;

Our offer

A position with a great focus on quality in an innovative and international environment. We work with 'state of the art' technology within an organization with a rich history in the field of aircraft construction. Our organization exudes passion for technology and our employees are proud of what they develop and build. Further, we offer you: 

• Depending on your experience in a similar role, salary will based on the salary scale associated with this position. This is J - K - L1 of the CAO metal electro;
• Besides a good salary, we also have excellent, other benefits, such as 27 days off and 13 ADV days per year and a profit-dependent allowance.

More information?

Please contact Stephanie Springer via Stephanie.springer@fokker.com.